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Network traffic analysis (NTA) is the practice of monitoring and interpreting the data flowing across your network to ensure performance, reliability, and security. Companies rely on a mix of tools — ranging from packet sniffers and flow analysis software to advanced NDR systems — to gain visibility into their network’s behavior. This guide explores the […]
Any modern business using a Voice over Internet Protocol (VoIP) phone system knows that maintaining security is essential for confidentiality, customer trust, and regulation compliance. Industries like healthcare, for example, have strict regulations governing communications, and HIPAA-compliant VoIP providers offer security, privacy, and access management tools to help companies follow these regulations — even when […]
Smart IVR refers to Interactive Voice Response (IVR) systems that can recognize and respond to human speech. Unlike traditional IVR — which relies on rigid menus and keypad inputs — smart IVR can interpret spoken language, ask clarifying questions, and adapt its responses based on customer needs. This creates a smoother, faster experience that leaves […]
Network packets are small units of data that are sent from one network device to another. When you send information online — like an email, a file, or a video stream — it’s broken down into packets, which travel separately to the destination. Once all the packets reach their destination, they are put back together […]
A mesh Virtual Private Network (VPN) is a secure, flexible way for remote teams to communicate over the internet. Unlike traditional client-server VPNs that route traffic through a central server, a mesh VPN connects each device directly to others, allowing for faster, more efficient data transmission. This decentralized approach ensures that every team member can […]
Thinking about switching to Voice over Internet Protocol (VoIP) so you can make calls over the internet instead of landlines? With a VoIP gateway you won’t have to replace your existing phones, fax machines, or other equipment. This saves money on new hardware and avoids the hassle of retraining employees who are comfortable with the […]
Cloud contact centers connect agents with customers across multiple channels, including voice, email, SMS, social media, live chat, and more. Cloud contact center platform API management plays a critical role in maintaining all of these channels. Unlike traditional on-premises phone systems and hosted contact center solutions, cloud contact centers aren’t bound by physical locations or […]
From data storage to business applications and beyond, companies of all sizes rely on the cloud for day-to-day operations and critical business processes. Protecting cloud-based infrastructures with robust security standards is crucial for modern organizations. Cloud network security is a popular approach. But is it right for your business? Read on to find out. 1 […]
Introduction to OLED Technology OLED, or Organic Light Emitting Diode, represents a significant advancement in display technology, standing apart from traditional LED and LCD screens. The fundamental difference lies in the way images are produced; while LED and LCD panels require a backlight to illuminate the screen, OLED panels emit light individually from each pixel. […]
Understanding TV Technologies Television technology has evolved dramatically over the years, leading to various options available in the market today. Among the most prominent technologies are OLED, QLED, LED, and LCD, each offering unique characteristics that significantly influence picture quality and overall viewing experience. Starting with OLED (Organic Light Emitting Diodes), this technology is renowned […]